Spa Experience Reservations
Your spa experience can be made by calling our direct line at (403)815-8660 or online.
Please provide a credit card number or valid gift certificate number to reserve all appointments.
In order to avoid any cancellation charges please notify the spa no later than 24 hours prior to your scheduled appointment time for all appointment changes or cancellations. If you change, cancel or no show for your appointment within the 24 hour policy there will be a $40 charge applied to your credit card or gift certificate balance.
All appointments will commence on time. Please arrive 15 minutes early to allow yourself adequate time to reach the spa. There are no extension for late arrivals and full price will be charged for your spa experience.
All taxes and gratuities are not included in the price. A 15 - 18% gratuity is customary for all spa experiences.
Refunds on any spa products must be within a 72 hours with a receipt for spa credit only.
Any allergic responses need to have a reaction form filled out to process all returns to the distributors.
There are no refunds for spa services or packages purchased.
You may transfer your service or exchange the balance for spa any products.